Customer Relationship Officer APPLY NOW

Job Description

- Resolve matter / follow up with customer enquiry emails and messages

- Coordinate with shipping and logistics department

- Daily monitoring of customer feedback across the social networks

- Support ad-hoc projects/tasks

- Work in Wong Chuk Hang

Requirement

Proficient in written & verbal communication in Chinese/ Cantonese/ English

Fresh graduates will also be considered

Prior work experience in customer service, media agency, telemarketing

Passion and patience in helping customers with their difficulties

Experience in e-commerce and logistics industry is highly regarded

Proficient in Facebook, Instagram

Social media experience and search marketing are advantageous but not compulsory