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Shipping
Enjoy Free Shipping over HK$500 We offer free shipping for Hong Kong customer with spending over HK$500.

FAQ
When will I receive my order?
Your parcel will arrive within 3-5 days upon ordering. ( For Hong Kong orders )

Can we keep the items for a while after purchase?
Yes, we can hold onto your order for up to 3 months.

How long will you keep my Pick Up orders?
 Items will be kept in store for up to 14 days

What if my order is Out Of Stock?
Our stock fluctuates throughout the day. If we are out of stock, we will make every effort to get your order to you as soon as possible, because most of our items are shipped from Europe, the lead-time could be as long as 8 weeks, however, we are usually able to ship sooner. If you would like more specific information, please contact us at cs1@homeless.hk

Will I receive a Tracking number?
You will receive an email with the tracking number and details as soon as your order is dispatched.


Customer Service
Monday to Friday 
11:30 a.m. - 7:00 p.m. HKT  (+0800 UTC)
+852 2782 1881

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